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Client Experience Ratings

Rating system for real estate agents and criteria - Learn more
108 Surveys

Brandon ST

Surveyed on Apr 22, 2024
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Summer Shower CT

Surveyed 8 months ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Brandi is the realtor everyone deserves in order to obtain your home goals because being her client felt like being family ”

Suffolk Drive

Surveyed 10 months ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Janak Drive

Surveyed 10 months ago
Represented the Buyer
2.25/5
Start FullStart FullStar QuarterStar EmptyStar Empty
Competency
1/5
Knowledge
3/5
Communication
3/5
Experience
2/5

“Was not good at negotiating and sided with the selling agent during negotiations Not knowledgeable enough to know how to structure a deal and negotiate in the best interest of the client Was often late to appointments Did not show up at closing and has never made contact ever since ”

Brandi Wade
This is the only low rating I have gotten in my 12 year career. You received the same high level of service that I provide all of my clients, but were disappointed about something that you failed to communicate. I was successful at negotiating a high end refrigerator of your choice, washer, dryer, blinds, and significant seller concessions for you. Days before closing, you mentioned that you expected a different kind of blinds, I simply said "Had you told me earlier, I would have negotiated the specific blinds you wanted." Nonetheless to remedy the misunderstanding I PAID the builder to upgrade to the blinds you wanted. I'm unsure how you would have known if I was ever late because the builder and I on occasion waited up to 45 mins for you to arrive at scheduled appointments. Lastly, I missed closing because you rescheduled closing at the last minute.

Keystone Street

Surveyed 1 year ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Brandi was a breathe of fresh air! Very knowledgeable and professional. Top tier customer service. Prior to meeting Brandi, I had two realtors and it was a disaster. She handled my situation with care and professionalism. Brandi, is truly a dream come true to a renter like myself. I would highly recommend her to others and the company! Thank you for everything! ”

Westella Drive

Surveyed 1 year ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Brandi was amazing. She made the process super easy and her attention to detail was absolutely impeccable. Would definitely recommend her to anyone looking to buy, sell or rent! ”

Harold Street

Surveyed 1 year ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“We love Brandi! The only improvement I would suggest is to try and be a bit more affirmative in her advice.”

Sageburrow Drive

Surveyed 1 year ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Brandi is very knowledgeable in the market and market practice. She was able to guide us through our first home sell. ”

Haight Street

Surveyed 1 year ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“very knowledgeable about the area we purchased it, the transaction was quick and easy to execute as an out of town buyer.”

Calhoun

Surveyed 1 year ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“I am a repeat client of Brandi. This is our third transaction. She continues to provide excellent customer service. She is exceptionally knowledgeable and a strong advocate for her clients. I will absolutely use Brandi again. ”

Ozark Street

Surveyed 2 years ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Excellent experience. Brandi was very honest and diligent in communicating with us. She made the entire transaction so smooth and pleasant. Highly recommend!!”

Maiden Rose

Surveyed 2 years ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Brandi did an awesome job getting the home listed and keep us informed during the process.”

Briar Dale Court

Surveyed 2 years ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Great agent! Everything was perfect!”

Prairie Dust Drive

Surveyed 2 years ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Brandi was so helpful, patient, and knowledgeable through this process. I couldn’t have asked for a better realtor! I’ll be using her for all of my real estate needs going forward! ”

Jasper Cove

Surveyed 2 years ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Brandi Downey at Diverse City Realty was very professional and timely with her services and I would recommend her to anyone looking for a referral. GB. ”

Overall Rating
4.89/5
Rate based on 108 completed surveys.
Start FullStart FullStart FullStart FullStar Half-Quarter
4.89 / 5
Start FullStart FullStart FullStart FullStar Half-Quarter
Competency
4.91 / 5
Start FullStart FullStart FullStart FullStar Half-Quarter
Market Knowledge
4.83 / 5
Start FullStart FullStart FullStart FullStar Half-Quarter
Communication
4.91 / 5
Start FullStart FullStart FullStart FullStar Half-Quarter
Experience